WhatsApp marketing for hotels, on the app guests already reply to
Official WhatsApp Business tools for hotels. Confirm bookings, answer enquiries from one shared inbox, and send offers that get read within minutes, not days.
Faster replies, more repeat stays
Runs on Eazotel, our hotel CRM and marketing platform. Already a customer? Log in to your dashboard
Official partners and integrations
What changes when your hotel switches to Fielmente WhatsApp Marketing
Without it
- Enquiries spread across staff phones, some never answered
- Offers sent by email go unopened
- No record of what was promised to which guest
With Fielmente
- One team inbox for every WhatsApp enquiry, with nothing missed
- Offers and reminders read within minutes of sending
- Full chat history linked to each guest's profile
What hotels see on the platform
- 2×
- faster replies to guests across every channel
- 35%
- more enquiries turned into confirmed bookings
- 40%
- more direct reservations, with less OTA dependency
- 1
- dashboard for every guest conversation and lead
WhatsApp Marketing features built for hotels
Built for hotels, resorts, villas and homestays, and set up for you by the Fielmente team.
Shared team inbox
Reservations, front office and sales work from one number with assigned chats and saved quick replies.
Automated confirmations
Booking confirmations, pre-arrival details and check-out thank-yous sent automatically.
Broadcast campaigns
Send approved offer templates to opted-in guest segments.
Booking reminders
Timely confirmation and pre-arrival reminders that cut no-shows.
Payment links in chat
Close an enquiry by sending a secure payment link in the same conversation.
Auto follow-ups
Timed follow-up sequences for enquiries that went quiet, so warm leads become bookings.
Live in days, with our team doing the setup
Set up the official API
We register your number and business profile.
Approve templates
Confirmation, reminder and offer templates submitted for approval.
Connect your team
Staff get logins to the shared inbox.
Run campaigns
Offers and journeys go out to opted-in guests.
Works even better together
Every Fielmente product shares one guest record and one dashboard, so data from one tool powers the next.
Every enquiry lands in the same inbox, from:
- Meta Lead Ads
- Instagram & Messenger
- Website live chat
- Website forms
Built for every kind of property
Hotel groups
Centralised leads, content and reporting across all your properties.
Resorts
High enquiry volumes and seasonal campaigns handled without extra staff.
Boutique hotels, villas and homestays
Personal guest experiences with simple, smart workflows.
Eazotel was an excellent choice for my organisation and team. The ease of use, intuitive design and feature-rich tools are absolutely top tier.
Great team to work with. Adaptive, as Ottawa is a very unique market, and they have learnt very quickly. Great initiative taken to explore and make a big impression in the market.
Fielmente WhatsApp Marketing FAQs
Something else on your mind? Call +91 95018 68775 or email us.
Is this the official WhatsApp Business API?
Yes. We set up your hotel on the official API, which allows a shared inbox, automation and approved broadcast templates.
Can multiple staff reply from one number?
Yes. Your team shares one inbox and chats can be assigned to the right person.
Will guests receive spam?
No. Broadcasts only go to guests who opted in, using templates approved by WhatsApp.
Can the AI chatbot answer on WhatsApp?
Yes. Pair it with the Fielmente AI Chatbot to answer common questions instantly, with handover to staff.
Is there a free trial?
Yes. Fielmente products run on Eazotel, our hotel CRM and marketing platform, which comes with a 14-day free trial. Our team helps you set it up.
See Fielmente WhatsApp Marketing working on your property
Try it free for 14 days, or book a walkthrough set up with your own rooms and rates.