Hotel software that grows direct bookings

Eight tools that work from one dashboard and one guest record: take bookings and payments, answer every enquiry, and bring guests back without paying OTA commission.

Hotel software by Eazotel. Marketing services, set-up and support by Fielmente.

Choose where to start

Illustration of the Fielmente hotel CMS editing a room page and publishing an offer

CMS

Easily manage hotel content, offers, and promotions. Update menus, rooms, and packages in seconds, with no IT team needed.

No IT team needed

Illustration of a hotel booking engine with dates, room prices and a Book direct button

Booking Engine

Seamless booking engine designed for hotels. Boost direct reservations by 30%+ and reduce OTA commissions.

30%+ more direct reservations

Illustration of a secure hotel payment checkout with card, UPI and multi-currency options

Payment Gateway

Secure, integrated payments for smooth guest checkout, supporting multi-currency and one-click payments.

Multi-currency, one-click checkout

Illustration of an automated hotel email with pre-arrival, post-stay and win-back journeys

Email Marketing

Automated and personalised campaigns that deliver 4× higher open rates than traditional hotel emails.

4× higher open rates

Illustration of a hotel WhatsApp chat confirming a booking beside a team inbox

WhatsApp Marketing

Engage guests where they spend most time. From booking confirmations to offers, drive faster responses and repeat stays.

Faster replies, more repeat stays

Illustration of a Google Maps style search showing a hotel listing with call and directions buttons

Local SEO

Rank higher on Google Maps and 'near me' searches. Hotels we optimise see 2× more calls and direct enquiries within weeks.

2× more calls and direct inquiries

Illustration of a hotel AI chatbot answering a guest's breakfast and room questions

AI Chatbot

Automate enquiries, FAQs and booking questions, saving staff time and increasing conversions by 35%+.

35%+ higher conversions

Illustration of a hotel CRM guest profile with stay history and a lead pipeline

CRM

Centralise guest data, manage loyalty and run targeted campaigns that increase repeat stays by 40%.

40% more repeat stays

Illustration of the Fielmente AI Concierge answering a guest question and booking a spa slot

AI Concierge

A 24/7 digital concierge for every in-stay question and request

Answers guests 24/7

Illustration of the Fielmente AI Reservation Desk sharing room rates and a payment link in chat

AI Reservation Desk

Turns booking enquiries into confirmed reservations, round the clock

Replies to booking enquiries in seconds

Illustration of a guest completing pre-arrival check-in with the Fielmente AI Front Desk

AI Front Desk

Faster check-in, check-out and arrival help — without the queue

Pre-arrival check-in, no queue

Illustration of the Fielmente guest request board with open requests by department

Guest Request Management

Every guest request logged, routed and closed on time

One board for every guest request

Illustration of the Fielmente AI Voice Agent answering a hotel booking call

AI Voice Agent

Answers every call in a natural voice, day and night

Every call answered, even at peak hours

Illustration of the Fielmente call dashboard showing calls by source and missed-call follow-ups

Call Management System

Route, record and track every guest call in one place

Every call tracked to its source

Illustration of the Fielmente channel manager with rates in sync across OTAs and the hotel website

Channel Manager

Rates and inventory in sync across every OTA and your website

One update for every channel

Illustration of the Fielmente social media content calendar for a hotel

Social Media Management

Plan, create, schedule and measure every post from one dashboard

One calendar for every post

Illustration of the Fielmente shared inbox with WhatsApp, Instagram and web chat messages

Conversational Tool

One inbox for WhatsApp, Instagram, web chat and email

One inbox for every channel

Illustration of a hotel analytics dashboard with visits, enquiries and cost per enquiry

Insights & Analytics

Website, campaign and lead data in one dashboard, with every enquiry traced to the channel that brought it.

Every lead traced to its source

Illustration of a hotel website being built with a Book now button

Website Builder

Fast, mobile-first hotel websites with the booking engine, WhatsApp and SEO basics built in.

Booking engine built in

Illustration of a hotel campaign list across WhatsApp, email and ads

Campaigns Management

Plan and run offers across email, WhatsApp, social and ads from one calendar, with results tracked to bookings.

Every channel, one calendar

Illustration of a hotel unified inbox with WhatsApp, email, voice and chat

Communication Suite

WhatsApp, email, chatbot, voice, calls and guest requests in one connected suite.

No guest message missed

What hotels see on the platform

2×
faster replies to guests across every channel
35%
more enquiries turned into confirmed bookings
40%
more direct reservations, with less OTA dependency
1
dashboard for every guest conversation and lead

See Fielmente working on your property

Try every product free for 14 days, or book a walkthrough with your own rooms and rates.

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