A front desk that works before guests even arrive
Collect guest details before arrival, welcome guests with everything they need, and let them check out with a tap. The AI Front Desk handles the paperwork and routine questions so your team can focus on hospitality.
Pre-arrival check-in, no queue
Runs on Eazotel, our hotel CRM and marketing platform. Already a customer? Log in to your dashboard
Official partners and integrations
What changes when your hotel switches to Fielmente AI Front Desk
Without it
- Guests fill the same forms at reception after a long journey
- Peak check-in hours mean queues and rushed welcomes
- Check-out means waiting for a printed bill
With Fielmente
- Guest details collected online before arrival
- A calm lobby with a personal welcome, not paperwork
- Express check-out with the bill and payment link on WhatsApp
What hotels see on the platform
- 2×
- faster replies to guests across every channel
- 35%
- more enquiries turned into confirmed bookings
- 40%
- more direct reservations, with less OTA dependency
- 1
- dashboard for every guest conversation and lead
AI Front Desk features built for hotels
Built for hotels, resorts, villas and homestays, and set up for you by the Fielmente team.
Pre-arrival check-in
Guests share their details and arrival time online before they reach the hotel.
Digital guest registration
Guest registration details and ID collected securely, ready for your records.
Arrival and welcome messages
Directions, parking, Wi-Fi and breakfast timings sent automatically before and on arrival.
Lobby screen or tablet
An optional self-service screen at reception for arrivals, questions and requests.
Express check-out
Bill summary and payment link sent on WhatsApp, with a thank-you and review request.
Review requests at the right time
Happy guests are invited to review you on Google as they leave.
Live in days, with our team doing the setup
Map your arrival flow
Check-in times, required details, deposits and policies.
Brand the experience
Messages, forms and screens in your hotel's look and voice.
Train your team
A short session so reception knows exactly what arrives pre-filled.
Measure and refine
Track pre-arrival completion and check-out times, then improve.
Works even better together
Every Fielmente product shares one guest record and one dashboard, so data from one tool powers the next.
Every enquiry lands in the same inbox, from:
- Meta Lead Ads
- Instagram & Messenger
- Website live chat
- Website forms
Built for every kind of property
Hotel groups
Centralised leads, content and reporting across all your properties.
Resorts
High enquiry volumes and seasonal campaigns handled without extra staff.
Boutique hotels, villas and homestays
Personal guest experiences with simple, smart workflows.
Eazotel was an excellent choice for my organisation and team. The ease of use, intuitive design and feature-rich tools are absolutely top tier.
Great team to work with. Adaptive, as Ottawa is a very unique market, and they have learnt very quickly. Great initiative taken to explore and make a big impression in the market.
Fielmente AI Front Desk FAQs
Something else on your mind? Call +91 95018 68775 or email us.
Do guests need to download an app?
No. Everything works through WhatsApp and a web link on the guest's phone.
Is guest data stored securely?
Yes. Guest data is stored on Eazotel's secure cloud infrastructure and is only visible to your authorised staff.
Can we still check guests in the traditional way?
Of course. Guests who haven't pre-checked in are welcomed as usual; the AI Front Desk simply reduces how many need to.
Does it work for small properties?
Yes. Boutique hotels and homestays often benefit most, because there's no one at the desk all day.
Is there a free trial?
Yes. Fielmente products run on Eazotel, our hotel CRM and marketing platform, which comes with a 14-day free trial. Our team helps you set it up.
See Fielmente AI Front Desk working on your property
Try it free for 14 days, or book a walkthrough set up with your own rooms and rates.