Hotel email marketing that guests open, and that brings them back

Automated journeys that send the right message at the right moment: before arrival, after checkout, on birthdays and when it's been too long since their last stay.

4× higher open rates

Runs on Eazotel, our hotel CRM and marketing platform. Already a customer? Log in to your dashboard

Illustration of an automated hotel email with pre-arrival, post-stay and win-back journeys
Fielmente Email Marketing dashboard for hotels

Official partners and integrations

Google PartnerMeta Business PartnerZohoAWSRazorpayBooking.comAgodaAirbnbMakeMyTripGoibiboCleartrip

What changes when your hotel switches to Fielmente Email Marketing

Without it

  • One newsletter blasted to everyone, twice a year
  • Guest emails sitting unused in the PMS
  • No idea which email brought in which booking

With Fielmente

  • Messages personalised by stay history, room type and interests
  • Your guest list working for you every day, automatically
  • Bookings tracked back to the campaign that drove them

What hotels see on the platform

2×
faster replies to guests across every channel
35%
more enquiries turned into confirmed bookings
40%
more direct reservations, with less OTA dependency
1
dashboard for every guest conversation and lead

Email Marketing features built for hotels

Built for hotels, resorts, villas and homestays, and set up for you by the Fielmente team.

Pre-arrival journeys

Welcome notes, upgrade offers and local tips sent before the guest arrives.

Post-stay follow-ups

Thank-you emails with review requests and a return-stay offer.

Birthday and anniversary emails

Timed personal offers that turn special dates into bookings.

Win-back campaigns

Automatic nudges to guests who haven't stayed in 6 or 12 months.

Hotel-ready templates

Mobile-friendly designs in your brand, ready for offers, events and seasons.

Revenue tracking

Opens, clicks and bookings per campaign, so you know what earns.

Live in days, with our team doing the setup

  1. Import your guest list

    We clean and segment the data you already have.

  2. Set up journeys

    Pre-arrival, post-stay, birthday and win-back flows go live.

  3. Launch campaigns

    Seasonal offers and events written and designed with you.

  4. Measure and refine

    Monthly review of opens, clicks and bookings.

Works even better together

Every Fielmente product shares one guest record and one dashboard, so data from one tool powers the next.

Every enquiry lands in the same inbox, from:

  • WhatsApp
  • Meta Lead Ads
  • Instagram & Messenger
  • Website live chat
  • Website forms
  • Email
  • Google

Built for every kind of property

Illustration of a hotel building skyline at dusk

Hotel groups

Centralised leads, content and reporting across all your properties.

Illustration of a resort pool with palm trees and sun loungers

Resorts

High enquiry volumes and seasonal campaigns handled without extra staff.

Illustration of a boutique villa with a pool at sunset

Boutique hotels, villas and homestays

Personal guest experiences with simple, smart workflows.

Eazotel was an excellent choice for my organisation and team. The ease of use, intuitive design and feature-rich tools are absolutely top tier.
Tino Frangline
Great team to work with. Adaptive, as Ottawa is a very unique market, and they have learnt very quickly. Great initiative taken to explore and make a big impression in the market.
Donald Wingell, CFBE

Fielmente Email Marketing FAQs

Something else on your mind? Call +91 95018 68775 or email us.

Where does the guest email list come from?

From your PMS, booking engine, website forms and past bookings. We clean and segment it during setup.

Do you write and design the emails?

Yes. We create hotel-specific templates and campaign copy in your brand voice.

How do you avoid emails landing in spam?

We set up domain authentication, send to consented contacts and keep lists clean to protect deliverability.

Can I see how many bookings came from email?

Yes. Campaigns are tracked through to bookings in your reports.

Is there a free trial?

Yes. Fielmente products run on Eazotel, our hotel CRM and marketing platform, which comes with a 14-day free trial. Our team helps you set it up.

See Fielmente Email Marketing working on your property

Try it free for 14 days, or book a walkthrough set up with your own rooms and rates.