Never miss a booking call again
Calls come in while reception is busy, at night and during peak season. The AI Voice Agent answers every call in a natural voice, handles common questions, captures booking details and transfers to your team when a caller needs a person.
Every call answered, even at peak hours
Runs on Eazotel, our hotel CRM and marketing platform. Already a customer? Log in to your dashboard
Official partners and integrations
What changes when your hotel switches to Fielmente AI Voice Agent
Without it
- Calls ring out during check-in rush and after midnight
- Callers who can't get through book somewhere else
- No record of what callers asked or wanted
With Fielmente
- Every call answered on the first ring
- Booking enquiries captured with dates, guests and contact details
- Call summaries saved to the CRM for follow-up
What hotels see on the platform
- 2×
- faster replies to guests across every channel
- 35%
- more enquiries turned into confirmed bookings
- 40%
- more direct reservations, with less OTA dependency
- 1
- dashboard for every guest conversation and lead
AI Voice Agent features built for hotels
Built for hotels, resorts, villas and homestays, and set up for you by the Fielmente team.
Natural voice conversations
Speaks and understands naturally, including Hindi and English.
Knows your property
Uses the same knowledge base as your AI Concierge and Chatbot.
Booking enquiries captured
Takes dates, guests and preferences, then sends the caller a WhatsApp follow-up.
Transfer to your team
Passes the call to reception or reservations when the caller asks for a person.
Call summaries and transcripts
Every call summarised and saved to the guest's record.
Out-of-hours cover
Answers overnight and on holidays, so no call goes to voicemail.
Live in days, with our team doing the setup
Build the knowledge base
The same hotel information that powers your chat assistants.
Design the call flow
Greeting, common questions, booking capture and transfer rules.
Connect your number
Forward your existing number or use a new one for campaigns.
Listen and improve
We review call summaries and refine answers every month.
Works even better together
Every Fielmente product shares one guest record and one dashboard, so data from one tool powers the next.
Every enquiry lands in the same inbox, from:
- Meta Lead Ads
- Instagram & Messenger
- Website live chat
- Website forms
Built for every kind of property
Hotel groups
Centralised leads, content and reporting across all your properties.
Resorts
High enquiry volumes and seasonal campaigns handled without extra staff.
Boutique hotels, villas and homestays
Personal guest experiences with simple, smart workflows.
Eazotel was an excellent choice for my organisation and team. The ease of use, intuitive design and feature-rich tools are absolutely top tier.
Great team to work with. Adaptive, as Ottawa is a very unique market, and they have learnt very quickly. Great initiative taken to explore and make a big impression in the market.
Fielmente AI Voice Agent FAQs
Something else on your mind? Call +91 95018 68775 or email us.
Will callers know they're speaking to an AI?
The agent introduces itself as the hotel's virtual assistant. Callers can ask for a person at any time.
Can it take a booking over the phone?
It captures the booking details and sends the caller a WhatsApp message with room options and a payment link to confirm.
Do I need a new phone number?
No. Calls to your existing number can be forwarded to the agent, for example when reception is busy or after hours.
Which languages does it speak?
It handles Hindi and English conversations; talk to us about other languages for your market.
Is there a free trial?
Yes. Fielmente products run on Eazotel, our hotel CRM and marketing platform, which comes with a 14-day free trial. Our team helps you set it up.
See Fielmente AI Voice Agent working on your property
Try it free for 14 days, or book a walkthrough set up with your own rooms and rates.