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Wellness Retreat Marketing · Online Reputation Management
Wellness Retreat reputation management that turns reviews into bookings
Guests read reviews on Google, TripAdvisor and BookRetreats before they book a programme. We help you earn more five-star reviews, answer every review well and fix the issues behind the bad ones.
133+ hospitality brands we've worked with
Google Partner · Meta Business Partner · Clients in India, UAE, Oman, UK, USA, Canada, Nepal, Sri Lanka and Australia
Retreat reviews carry more weight than hotel reviews because guests are deciding who to trust with their wellbeing.
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Reviews mention practitioners by name, describe programmes in detail and sometimes include sensitive personal information.
We monitor reviews on Google, Tripadvisor, retreat platforms and OTAs, reply with care and discretion — never discussing a guest's health in public — pass concerns to your team quickly, and invite guests to review after their programme ends.
What changes when Fielmente handles your Online Reputation Management.
Without it
- Happy guests leave without writing a review
- Negative reviews sit unanswered for weeks
- The same complaints repeat, month after month
With Fielmente
- A simple system that invites happy guests to review
- Every review answered professionally, fast
- Monthly insights on what guests love and what to fix
What's included
Online Reputation Management for wellness retreats and Ayurveda centres.
Reviews, responses and the operations behind them.
Review generation
Well-timed review requests by WhatsApp and email after check-out.
Review responses
Personal, on-brand replies on Google, TripAdvisor and BookRetreats.
Alerts
Instant alerts for new negative reviews.
Sentiment insights
Themes in what guests praise and complain about.
Issue recovery
Catch problems during the stay, before they become reviews.
Reputation reports
Ratings, volumes and response rates across platforms.
How it works
How we work.
- 01
Reputation audit
Ratings, reviews and responses on every platform.
- 02
Set up the system
Review requests, alerts and response guidelines.
- 03
Respond and recover
Replies every week, and issues fixed during the stay.
- 04
Improve operations
Monthly insights shared with your team.
What we measure
Results you can see every month.
You get a monthly report in plain language, focused on direct bookings for stays and programmes— what moved, why, and what we'll do next.
- Average rating on each platform
- New reviews per month
- Response rate and time
- Recurring complaint themes
Recent results for wellness retreats and Ayurveda centres
Google Ads Case Study: Naad Wellness
Steady ad traffic but very few enquiries — often under 30 a month at ₹700–2,000 each.
Read More: Google Ads Case Study: Naad Wellness
Google Ads Case Study: The Rudraksh, A Himalayan Retreat
Plenty of cheap clicks but almost no measurable enquiries — nothing for Google's bidding to learn from.
Read More: Google Ads Case Study: The Rudraksh, A Himalayan RetreatTechnology
Tools that power this service.
Fielmente products on the Eazotel platform, set up and connected by our team.
Questions
Online Reputation Management FAQs.
Something else on your mind? Call +91 95018 68775 or email us.
How should we reply to a review that mentions a health issue?
Thank the guest, keep any medical details out of the public reply and invite them to continue the conversation privately with your team.
When should we ask retreat guests for a review?
A few days after they return home, once they've had time to reflect on the programme, with a short message and direct links.
Can reviews mention our practitioners by name?
Guests often do, and it helps future guests. We reply in a way that credits the team while keeping the focus on the guest's experience.
Can you remove bad reviews?
We can report reviews that break platform policies. For genuine reviews, a good response and fixing the issue works far better.
Do you write fake reviews?
Never. We only help you invite real guests to share their experience.
Wellness Retreat Marketing
More wellness retreat marketing services.
Free growth plan
Get a free Online Reputation Management plan for your wellness retreat.
Tell us where you are today. We'll review what you have and send a written plan with priorities and what to measure.
- What's working and what isn't in your online reputation management today
- The first three things we'd fix, and why
- No cost and no obligation
Prefer to talk? Call +91 95018 68775 or email sachin@fielmente.com.
Talk to us about Online Reputation Management for your wellness retreat
A free consultation with no obligation. We'll review what you have today and show you what to fix first.