Zomato
Swiggy
Cloud Kitchen Marketing · Zomato & Swiggy Management
Zomato and Swiggy management that grows cloud kitchen orders
We run your listings on Zomato and Swiggy — menu, photos, offers, in-app ads and ratings — so your cloud kitchen ranks higher in the apps and turns more menu views into orders, while we build repeat customers you can reach directly.
134+ hospitality brands we've worked with
Google Partner · Meta Business Partner · Clients in India, UAE, Oman, UK, USA, Canada, Nepal, Sri Lanka and Australia
A cloud kitchen has no storefront: the delivery apps are the shop.
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Ranking, ratings, preparation time, menu structure, photos and offers decide whether you get orders at all, and each brand in a multi-brand kitchen has to perform on its own.
We manage each brand's listing like a separate shop: menu engineering for delivery, photos, item descriptions, offer strategy by time slot and area, ad budgets tested against order profit, and ratings watched daily, with quick fixes when packaging or preparation time slips.
What changes when Fielmente handles your Zomato & Swiggy Management.
Without it
- Menus with missing photos and unclear dish descriptions
- Discounts and in-app ads that eat margin without clear returns
- Ratings that slip because complaints go unanswered
With Fielmente
- Complete listings with photos, descriptions and the right categories
- Offers and in-app ads judged on orders and margin, not just views
- Ratings and reviews watched and answered every week
How it works
From ad click to confirmed order.
- Step 1
Ad on Zomato / Swiggy
The right offer in front of people already planning.
We track: Impressions, clicks, cost per click
- Step 2
Landing page
The answer, the price and one clear next step.
We track: Click-to-enquiry rate
- Step 3
WhatsApp, call or form
Every enquiry answered in minutes and logged in a CRM.
We track: Enquiries, cost per enquiry
- Step 4
Confirmed order
Matched back to the ad that started it.
We track: Orders, revenue, return on ad spend
What's included
Zomato & Swiggy Management for cloud kitchens.
Everything that decides how your cloud kitchen ranks and converts inside the delivery apps.
Menu set-up
Menu structure, dish names, descriptions and add-ons that make your best sellers easy to order.
Dish photography
Food photos shot or briefed for the apps, so every top dish has a picture.
Offers and discounts
Promotions planned around your margins and the hours you need to fill.
In-app ads
Zomato and Swiggy ads tested on small budgets and scaled only when orders follow.
Ratings and reviews
Replies to reviews, and the kitchen issues behind low ratings flagged to your team.
Weekly reports
Orders, conversion from menu views, average order value and ad returns, week by week.
How it works
How we work.
- 01
Listing audit
Menu, photos, offers, ads, ratings and how you rank for your cuisines.
- 02
Fix the basics
Menu, photos, descriptions, categories and timings brought up to standard.
- 03
Offers and ads
Promotions and in-app ads tested around weekends, match nights, festivals and rainy evenings.
- 04
Review and grow
Weekly numbers, more of what works, and repeat customers moved to your own channels.
What we measure
Results you can see every month.
You get a monthly report in plain language, focused on more orders on your own channels as well as the delivery apps— what moved, why, and what we'll do next.
- Orders per week on each app
- Conversion from menu views to orders
- Average order value
- Rating on Zomato and Swiggy
- Return on in-app ad spend
Technology
Tools that power this service.
Fielmente products on the Eazotel platform, set up and connected by our team.
Questions
Zomato & Swiggy Management FAQs.
Something else on your mind? Call +91 95018 68775 or email us.
Can you manage several brands from one kitchen?
Yes. Each brand gets its own menu, photos, offers and reporting, while we watch overlaps so brands don't compete with each other.
How do we improve our rating on the apps?
Consistent food, packaging that keeps food hot and intact, accurate preparation times and quick responses to complaints. We track the issues behind low ratings.
Should a cloud kitchen run discounts all the time?
No. Permanent discounts erode margin. We use offers for specific slots, new customers or slow days and measure what they bring.
Do you also manage dine-out and table-booking listings?
Yes. For cloud kitchens that take reservations, we keep dine-out and table-booking listings up to date alongside delivery.
Can you lower our commission?
Commission is set in your contract with each app. We work on what you control: ranking, conversion, order value and how much you spend on discounts and ads.
Go deeper
More on Zomato & Swiggy Management.
Cloud Kitchen Marketing
More cloud kitchen marketing services.
Free growth plan
Get a free Zomato & Swiggy Management plan for your cloud kitchen.
Tell us where you are today. We'll review what you have and send a written plan with priorities and what to measure.
- What's working and what isn't in your Zomato & Swiggy Management today
- The first three things we'd fix, and why
- No cost and no obligation
Prefer to talk? Call +91 95018 68775 or email sachin@fielmente.com.
Talk to us about Zomato & Swiggy Management for your cloud kitchen
A free consultation with no obligation. We'll review what you have today and show you what to fix first.