Restaurant Marketing · Social Media Reservation Automation
Table reservations straight from Instagram and WhatsApp
People discover your restaurant on Instagram and want to book there and then. Automation replies to DMs, offers slots, confirms the table and sends a reminder — without anyone picking up the phone.
Hospitality brands we've worked with
Google Partner · Meta Business Partner · Clients in India, UAE, Oman, UK, USA, Canada, Nepal, Sri Lanka and Australia
What changes when Fielmente handles your Social Media Reservation Automation.
Without it
- DMs asking for a table on Saturday answered too late
- Bookings on paper or in a staff member's phone
- No-shows with no reminder sent
With Fielmente
- Instant replies with available times
- Reservations confirmed on WhatsApp in a few taps
- Reminders that reduce no-shows
What's included
Social Media Reservation Automation for restaurants.
From Instagram DM to confirmed table in one conversation.
Instagram DM booking
Replies to 'table for 4 tonight?' with available slots.
WhatsApp confirmation
Booking details confirmed on WhatsApp.
Reminders
A reminder before the booking, with directions.
Party and occasion details
Guest count, occasion and preferences captured.
Event and offer promotion
Share events and offers for weekends, festivals, match nights and the wedding season in the same chat.
Reservation reports
Bookings from social, by day and by campaign.
How it works
How we work.
- 01
Set your slots
Seating times, capacity and booking rules.
- 02
Design the flow
Greeting, booking questions, confirmation and reminder.
- 03
Connect channels
Instagram and WhatsApp on official business APIs.
- 04
Promote it
'Book via DM' on your profile, posts and ads.
What we measure
Results you can see every month.
You get a monthly report in plain language, focused on full tables and direct reservations— what moved, why, and what we'll do next.
- Reservations from Instagram and WhatsApp
- Response time to booking requests
- No-show rate
- Covers from social campaigns
Technology
Tools that power this service.
Fielmente products on the Eazotel platform, set up and connected by our team.
Conversational ToolOne inbox for WhatsApp, Instagram, web chat and emailLearn more
WhatsApp MarketingEngage guests where they spend most time. From booking confirmations to offers, drive faster responses and repeat stays.Learn more
Social Media ManagementPlan, create, schedule and measure every post from one dashboardLearn more
Questions
Social Media Reservation Automation FAQs.
Something else on your mind? Call +91 95018 68775 or email us.
Does it work with our current reservation system?
Tell us which system you use and we'll confirm how bookings can be passed to it.
Can guests change or cancel?
Yes, by replying in the same WhatsApp conversation.
Do we need a WhatsApp Business account?
Yes. We set up the official WhatsApp Business API for you.
Can it handle large party or event enquiries?
It collects the details and passes them to your team to confirm.
Restaurant Marketing
More restaurant marketing services.
Free growth plan
Get a free Social Media Reservation Automation plan for your restaurant.
Tell us where you are today. We'll review what you have and send a written plan with priorities and what to measure.
- What's working and what isn't in your social media reservation automation today
- The first three things we'd fix, and why
- No cost and no obligation
Prefer to talk? Call +91 95018 68775 or email sachin@fielmente.com.
Talk to us about Social Media Reservation Automation for your restaurant
A free consultation with no obligation. We'll review what you have today and show you what to fix first.